UA-38029002-1

 

Key Responsibilities

  • Specifically responsible for Database and System installation, training and project management for the TabSquare products & associated interfaces.
  • Perform on-site evaluation of client premises for pre-implementation.
  • Manage project timelines, installation and configuration of the TabSquare product suite.
  • Track and resolve issues and escalate issues when required.
  • Provide application training with a demonstrated understanding of Application, Database and content management systems.
  • Be familiar with and adhere to the latest training and installation standards and procedures.
  • Work with internal support and product teams to ensure service level requirements are exceeded.
  • Understand systematic testing to optimize product performance and reduce bugs.
  • Be able to analyze the reasons behind problems / bugs during testing.
  • Work with customers to ensure that contractual service expectations are exceeded.
  • Provide pre-sales support to the local sales team.

Requirements

  • NITEC or Diploma IT or equivalent
  • Minimum 3 year experience with MS SQL, MySQL, PHP, Socket programming, log4php, WAMP, JavaScript, JQuery, AJAX, CSS, Wintel
  • Strong analytical, people management and project management skills
  • Working knowledge of Incident, Problem and Change Management disciplines (desired)
  • Excellent oral and written communication skills
  • Self motivated and excellent customer handling skills
  • Ability to work independently under pressure to meet service levels agreement
  • Experience in similar role will be a plus

If you are "the one", apply to us at careers@tabsquare.com