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F&B Knowledge Series - by TabSquare

TabSquare organised its first Knowledge-series event held in Enbu Restaurant, Suntec City on March 14.  The event was organised by TabSquare with the intention of sharing with attendees how embracing technology can help them fight the downturn in the F&B Industry.

As an industry leader, TabSquare shared some knowledge on the current market reality and potential in the F&B Industry.  TabSquare Merchant Success Specialist went on to present how menu engineering, data-driven up sell and cross-sell in the e-Menu Solution can help increase in average check.

Mr. Ibuki Horie, General Manager of Tomo Izakaya shared his success story on technology adoption in his restaurants 2 years ago.  It has not only helped him combat challenges but brought along many benefits to his overall business. 

During the event, attendees were treated to a variety of delectable Japanese snacks in Enbu and had first-hand experience ordering from the eMenu tablet.  In addition to the knowledge gained, our attendees had a swell time interacting with one another.

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Eat at Taipei jumps on the technology bandwagon

Eat at Tai Pei, which serves authentic Taiwanese street delicacies and trendy desserts have gone high-tech and jumped on the technology bandwagon as well, just last week!  Eat at Tai Pei successfully went live with TabSquare eMenu Tablet, offering convenience to its patrons.  Congratulations for the successful implementation!  

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Success Story of Cafe Melba

Café Melba at Goodman Arts Centre, a bespoke concept owned and operated by Tadcaster Hospitality adopted TabSquare eMenu Solution two years ago.  They were initially looking for a solution to the manpower crunch and looking to increase table turns and improve customer experience.  Tony met with TabSquare and was impressed with how much TabSquare understood the needs of a restaurant and the critical pain points. According to Tony, TabSquare eMenu Solution has benefited the business in many ways.  One of the most significant benefits was the cross selling and up selling capabilities, which has helped to drive sales for Café Melba.          

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Three Little Pigs - the latest eatery to embrace technology

In Three Little Pigs, customers need not wait for service staff to place their orders anymore!  With the advent of technology, customers now view F&B items and can place their orders instantly from the eMenu Tablet. 

Congratulations Three Little Pigs for joining the rest of the smart restaurants in technology adoption.  Customers not only enjoy great food but have impeccable dining experience!  Head down to Three Little Pigs now and enjoy their signature succulent pork chops!

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Central Hong Kong Cafe adopts technology to stay on the cutting edge

The way restaurants are being managed has evolved and understanding the next generation customer is of great importance!  Today, Central Hong Kong Café fully understands what appeals to its “tech-savvy” customers.  From the very first outlet in Vivocity, Central Hong Kong Cafe has adopted TabSquare eMenu Tablet in its 4th outlet now in Jurong Point, in order to stay on the cutting edge and appeal to its next generation of customers.  Head down now and savour its wide range of authentic Hong Kong street food whilst enjoying the differentiated experience!

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[Mediacorp - Interview] TabSquare helps to build the next generation of Smart Restaurants

TabSquare was recently approached for an interview by the producer of ‘Ethiroli’ – a Tamil Current Affairs documentary programme that airs on Vasantham every Wednesdays at 9pm.

The current topic revolves on “Singapore getting ready to embrace Digitalization” and how TabSquare aims to leverage technology to change the way restaurants engages with their patrons, which is also in line with the government’s intention to increase automation. 

TabSquare was requested to share our insights in the programme, as we are helping to build the next generation of "Smart Restaurants!".    

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Congratulations Bangkok Jam! For Another successful implementation!

Bangkok Jam is fully committed to building customer loyalty through technology adoption. Just this week Bangkok Jam successfully implemented TabSquare EMenu Tablet in the outlet in Bugis Junction!  Congratulations  Bangkok Jam for another successful implementation!

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Showa Hakata Adopts Technology To Deliver Good Customer Service

More and more restaurants are adopting technology to deliver good customer service and one of the most important factors is that consumers (restaurant patrons) appreciate new technology being integrated into their dining experience, and how it helps to speed up the ordering process, as well as the convenience it offers.

Showa Hakata is the latest Japanese restaurant to join the Smart Restaurant Era by adopting Tabsquare EMenu Tablet to create a “wow” effect for its customers.  There is even a feedback feature integrated into the solution, allowing customers to provide feedback directly on their dining experience.  Head down to Showa Hakata and experience it for yourself!

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Bangkok Jam embraces technology in building customer loyalty

Recognizing that customers these days are expecting increased technology in restaurants, Bangkok Jam has now adopted TabSquare EMenu for its second outlet in Plaza Singapura. Bangkok Jam embraces technology in building customer loyalty and narrows the gap between what diners want and is offered!!

Step into Bangkok Jam now and enjoy its modern bistro-styled interior, contemporary Thai cuisine that is so unique and the convenience it offers.

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Wine Bos Adopts the Ultimate In-Store Dining Solution

Wine Bos, which operates one of the best bars/lounges in Singapore recently joined the Smart Restaurant Era and adopted TabSquare's intelligent and powerful tablet menu so that customers will have an impeccable dining experience in their outlet. Congratulations Wine Bos for the smart move! 

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TabSquare SmartTab eMenu comes winner in Consumer & Staff survey conducted by Seoul Garden!!

Seoul Garden HotPot adopted TabSquare Solution in 2016 and started with a single outlet in Harbour front.  In just less than a year, 4 other outlets adopted Tabsquare Solution as well.  Seoul Garden claimed the solution has helped them streamline operations, improve service delivery, ultimately increase profitability and had helped them overcome various challenges in the F&B Industry.  They chose to work with TabSquare, as they found the solution to be the most comprehensive and well thought-out in the market.  They were also impressed with the forward thinking team, the data-driven up selling and cross-selling capabilities, which all brought to increase in sales.  

However, apart from the increase in sales, they also wanted to know what customers and staff had to say about TabSquare EMenu.  They wanted to gain insights on the customer experience, satisfaction and if the solution had helped service staff improve their service levels. 

A survey was conducted across all their 5 outlets and targeted their regular customers, new customers as well as staff to understand the impact.  The survey result was shared with TabSquare.  This is what they shared - TabSquare EMenu came out tops in both customer experience, user-friendliness and impact on improving service levels.  The verdict - customers love it! Staff love it as well!!  The survey result is illustrated below. 

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