Congratulations!!! Thai Express has recently adopted TabSquare eMenu Solution and the first outlet to go live is in Nex Mall. Thai Express, another big and well-known restaurant chain has made the big move to provide convenience for customers and provide a better customer experience. Technology also helps streamline their entire ordering process and allows their service staff to do their jobs better, while ensuring customers have a great dining experience.
Rocku Yakiniku - a casual, upbeat and edgy Yakiniku Restaurant at the new Bugis + has recently embraced smart dining and gone live with TabSquare eMenu Solution to provide not only convenience, ease of ordering but excellent dining experience for its customers. Visit Rocku today to savour premium and tantalising cuts of meat specially flown in from the USA, Australia & Japan and enjoy modern music of Korean, Japanese and Mandarin pop-rock variety.
Azuma Sushi, a lovely authentic Japanese Restaurant serving fresh air flown sashimi, a variety of sushi and tantalising Donburi has also adopted TabSquare eMenu Solution in March 2017! This marks a big and important step in Azuma’s development in technology adoption and enhancing customer service experience! Way to go Azuma Sushi!!!!
Café Football, a football-themed hospitality franchise and part of a business venture between real estate firm Rowsley and former Manchester United players Ryan Giggs and Gary Neville has just gone live with TabSquare eMenu Tablet Solution. Football fans can now enjoy great food and enjoy the system’s intuitiveness and ease of use. Congratulations Café Football for the great move!
Congratulations KinMoo for the recent adoption of TabSquare eMenu Tablet! Head down to KinMoo Restaurant today and savor delicious Thai noodles and many other enticing Thai dishes. You will appreciate the convenience of viewing and ordering directly from the eMenu Tablet, as soon as you are ready. The speed and efficiency will definitely contribute to a great dining experience!
TabSquare organised its first Knowledge-series event held in Enbu Restaurant, Suntec City on March 14. The event was organised by TabSquare with the intention of sharing with attendees how embracing technology can help them fight the downturn in the F&B Industry.
As an industry leader, TabSquare shared some knowledge on the current market reality and potential in the F&B Industry. TabSquare Merchant Success Specialist went on to present how menu engineering, data-driven up sell and cross-sell in the e-Menu Solution can help increase in average check.
Mr. Ibuki Horie, General Manager of Tomo Izakaya shared his success story on technology adoption in his restaurants 2 years ago. It has not only helped him combat challenges but brought along many benefits to his overall business.
During the event, attendees were treated to a variety of delectable Japanese snacks in Enbu and had first-hand experience ordering from the eMenu tablet. In addition to the knowledge gained, our attendees had a swell time interacting with one another.
Eat at Tai Pei, which serves authentic Taiwanese street delicacies and trendy desserts have gone high-tech and jumped on the technology bandwagon as well, just last week! Eat at Tai Pei successfully went live with TabSquare eMenu Tablet, offering convenience to its patrons. Congratulations for the successful implementation!
Café Melba at Goodman Arts Centre, a bespoke concept owned and operated by Tadcaster Hospitality adopted TabSquare eMenu Solution two years ago. They were initially looking for a solution to the manpower crunch and looking to increase table turns and improve customer experience. Tony met with TabSquare and was impressed with how much TabSquare understood the needs of a restaurant and the critical pain points. According to Tony, TabSquare eMenu Solution has benefited the business in many ways. One of the most significant benefits was the cross selling and up selling capabilities, which has helped to drive sales for Café Melba.
In Three Little Pigs, customers need not wait for service staff to place their orders anymore! With the advent of technology, customers now view F&B items and can place their orders instantly from the eMenu Tablet.
Congratulations Three Little Pigs for joining the rest of the smart restaurants in technology adoption. Customers not only enjoy great food but have impeccable dining experience! Head down to Three Little Pigs now and enjoy their signature succulent pork chops!
The way restaurants are being managed has evolved and understanding the next generation customer is of great importance! Today, Central Hong Kong Café fully understands what appeals to its “tech-savvy” customers. From the very first outlet in Vivocity, Central Hong Kong Cafe has adopted TabSquare eMenu Tablet in its 4th outlet now in Jurong Point, in order to stay on the cutting edge and appeal to its next generation of customers. Head down now and savour its wide range of authentic Hong Kong street food whilst enjoying the differentiated experience!
TabSquare was recently approached for an interview by the producer of ‘Ethiroli’ – a Tamil Current Affairs documentary programme that airs on Vasantham every Wednesdays at 9pm.
The current topic revolves on “Singapore getting ready to embrace Digitalization” and how TabSquare aims to leverage technology to change the way restaurants engages with their patrons, which is also in line with the government’s intention to increase automation.
TabSquare was requested to share our insights in the programme, as we are helping to build the next generation of "Smart Restaurants!".
More and more restaurants are adopting technology to deliver good customer service and one of the most important factors is that consumers (restaurant patrons) appreciate new technology being integrated into their dining experience, and how it helps to speed up the ordering process, as well as the convenience it offers.
Showa Hakata is the latest Japanese restaurant to join the Smart Restaurant Era by adopting Tabsquare EMenu Tablet to create a “wow” effect for its customers. There is even a feedback feature integrated into the solution, allowing customers to provide feedback directly on their dining experience. Head down to Showa Hakata and experience it for yourself!
Recognizing that customers these days are expecting increased technology in restaurants, Bangkok Jam has now adopted TabSquare EMenu for its second outlet in Plaza Singapura. Bangkok Jam embraces technology in building customer loyalty and narrows the gap between what diners want and is offered!!
Step into Bangkok Jam now and enjoy its modern bistro-styled interior, contemporary Thai cuisine that is so unique and the convenience it offers.
Seoul Garden HotPot adopted TabSquare Solution in 2016 and started with a single outlet in Harbour front. In just less than a year, 4 other outlets adopted Tabsquare Solution as well. Seoul Garden claimed the solution has helped them streamline operations, improve service delivery, ultimately increase profitability and had helped them overcome various challenges in the F&B Industry. They chose to work with TabSquare, as they found the solution to be the most comprehensive and well thought-out in the market. They were also impressed with the forward thinking team, the data-driven up selling and cross-selling capabilities, which all brought to increase in sales.
However, apart from the increase in sales, they also wanted to know what customers and staff had to say about TabSquare EMenu. They wanted to gain insights on the customer experience, satisfaction and if the solution had helped service staff improve their service levels.
A survey was conducted across all their 5 outlets and targeted their regular customers, new customers as well as staff to understand the impact. The survey result was shared with TabSquare. This is what they shared - TabSquare EMenu came out tops in both customer experience, user-friendliness and impact on improving service levels. The verdict - customers love it! Staff love it as well!! The survey result is illustrated below.